1. Processing your order and delivery dates

When you have found your desired furniture you can “Request a call-back” on any product. Simply fill out the form and one of our Furniture Specialists will speak to you about your furniture order. Our in house delivery team will organise a suitable date for your delivery.

Our after-sales team will always keep you up to speed and keep you informed. If you choose to pay by one of our easy pay options our sales team will liase with you to take all required details. We also offer finance on selected pieces which requires signed finance documents.

2. Delivery & Installation

We offer a local delivery with a small charge. Once your furniture is ready to deliver, we will call to make sure you can still make the required delivery date.

3. On Delivery

On the day of delivery, please ensure that there is easy access to the room which the furniture is going into.  Please inspect your furniture carefully before signing for it.

We also offer a furniture recycling service speak to the service team about this.


Furniture Factors Finance

Furniture Factors Limited is a credit broker and is Authorised and Regulated by the Financial Conduct Authority. Credit is provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority. Financial Services Register no. 704348.